Privacy Policy

Last Updated: February 4, 2026

StoyMedia LLC (“StoyMedia,” “we,” “us,” or “our”) operates the websites https://stoymedia.com and https://homeserviceagency.co (the “Sites”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Sites or interact with our services.

By accessing or using our Sites, you agree to the terms of this Privacy Policy.


1. Information We Collect

Personal Information You Provide

We may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Physical address

  • Files and documents voluntarily provided to us during client onboarding or service delivery

Automatically Collected Information

When you visit our Sites, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Time and date of visits

  • Referring URLs

  • Interaction and engagement behavior

Communications Data

  • Call recordings

  • SMS and email communications

  • Chat conversations

  • Form submissions


2. How We Use Your Information

We use collected information to:

  • Provide and manage our services

  • Communicate with you

  • Deliver marketing and advertising services

  • Process payments

  • Improve our websites and offerings

  • Monitor and analyze usage trends

  • Send marketing and promotional communications

  • Comply with legal obligations

3. Payment Information

We may accept payments through third-party payment processors using credit/debit cards, ACH, invoices, or other standard electronic methods. We do not accept cryptocurrency.

StoyMedia does not store full payment card numbers. Payment data is handled by secure third-party processors.

4. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

  • Analyze traffic

  • Understand user behavior

  • Track conversions

  • Support advertising campaigns

See our Cookie Policy for more details.


5. Sharing of Information

We may share your information with:

  • CRM platforms

  • Advertising platforms

  • Analytics providers

  • Email and SMS platforms

  • Contractors and subcontractors

  • Client companies we provide services for

We do not sell personal information.


6. Data Retention

We retain personal information only for as long as reasonably necessary for business, legal, or contractual purposes.


7. Your Privacy Rights

You may request to:

  • Access your data

  • Correct your data

  • Delete your data

  • Opt out of marketing communications

Submit requests to:
support@stoymedia.com

8. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

  • Know what personal data we collect

  • Request deletion of personal data

  • Opt out of the sale or sharing of personal data

  • Not be discriminated against for exercising privacy rights

We do not sell personal data.

Requests may be submitted to: support@stoymedia.com

9. Children’s Privacy

Our Sites are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.


10. Data Security

We use administrative, technical, and physical safeguards including:

  • SSL encryption

  • Firewalls

  • Access controls

  • Two-factor authentication

  • Secure hosting environments

However, no method of transmission is 100% secure.


11. Third-Party Websites

Our Sites may contain links to third-party websites. We are not responsible for their privacy practices.


12. Changes to This Policy

We may update this Privacy Policy at any time. Changes become effective upon posting.


13. Contact Information

StoyMedia LLC
Algonquin, IL, USA
Email: support@stoymedia.com
Phone: 773-217-0793